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EQECAT Opens Help Desk For North American Users
November 1, 2006
Oakland, CA
EQECAT opened its Help Desk for North American software users on November 1, 2006. The Help Desk toll free number is 1-866-343-6137 (international line: 1-718-252-6404) and the hours are from 8:00 am to 5:00 pm eastern standard time, Monday to Friday.
“EQECAT has a reputation of providing superior service levels for clients,” said Bob Healy, Senior Vice President of Field Operations for EQECAT. “Our goal is to provide the fastest and best client response possible,” said Healy. “Our client base has grown substantially in the last two years due to major market shifts in model preferences. The East Coast Help Desk is in response to that growth,” Healy continued.
EQECAT users have the ability to contact either the Help Desk or their Customer Service Manager to obtain EQECAT software support from experienced, trained personnel. The new support service will respond to inquiries and requests by providing one-on-one support and efficient, timely follow-up.
About EQECAT
EQECAT and its parent, ABSG Consulting Inc. (ABS Consulting), serve the global property and casualty insurance industry, major multinational corporations and financial institutions. EQECAT is known as the technical leader and innovator in the development of analysis tools and methodologies to quantify insurers’ and major corporations’ exposure to natural and man-made catastrophic risk.
EQECAT was founded in 1994 and is headquartered in Oakland, California. For additional information, please log on to www.absconsulting.com, or www.EQECAT.com.
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